Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches
JAMA
.
2016 May;315(20):2167-8.
doi: 10.1001/jama.2016.1652.
Authors
Lemeneh Tefera
1
,
William G Lehrman
2
,
Patrick Conway
3
Affiliations
1
Quality Measurement and Value-Based Incentives Group, Centers for Medicare & Medicaid Services, Baltimore, Maryland.
2
Division of Consumer Assessment and Plan Performance, Centers for Medicare & Medicaid Services, Baltimore, Maryland.
3
Acting Principal Deputy Administrator, Deputy Administrator for Innovation and Quality, and CMS Chief Medical Officer.
PMID:
26967744
DOI:
10.1001/jama.2016.1652
No abstract available
MeSH terms
Health Care Surveys*
Hospitals / standards*
Humans
Inpatients
Patient Outcome Assessment*
Quality Indicators, Health Care*
United States