An assessment of patient navigator activities in breast cancer patient navigation programs using a nine-principle framework

Health Serv Res. 2014 Oct;49(5):1555-77. doi: 10.1111/1475-6773.12184. Epub 2014 May 13.

Abstract

Objective: To determine how closely a published model of navigation reflects the practice of navigation in breast cancer patient navigation programs.

Data source: Observational field notes describing patient navigator activities collected from 10 purposefully sampled, foundation-funded breast cancer navigation programs in 2008-2009.

Study design: An exploratory study evaluated a model framework for patient navigation published by Harold Freeman by using an a priori coding scheme based on model domains.

Data collection: Field notes were compiled and coded. Inductive codes were added during analysis to characterize activities not included in the original model.

Principal findings: Programs were consistent with individual-level principles representing tasks focused on individual patients. There was variation with respect to program-level principles that related to program organization and structure. Program characteristics such as the use of volunteer or clinical navigators were identified as contributors to patterns of model concordance.

Conclusions: This research provides a framework for defining the navigator role as focused on eliminating barriers through the provision of individual-level interventions. The diversity observed at the program level in these programs was a reflection of implementation according to target population. Further guidance may be required to assist patient navigation programs to define and tailor goals and measurement to community needs.

Keywords: Patient navigation; breast cancer; disparities; patient-centered care.

Publication types

  • Comparative Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Aged
  • Breast Neoplasms / diagnosis*
  • Breast Neoplasms / therapy*
  • Case Management / organization & administration*
  • Female
  • Health Services Accessibility / organization & administration*
  • Health Services Needs and Demand
  • Healthcare Disparities
  • Humans
  • Middle Aged
  • Patient Education as Topic
  • Patient Navigation / methods*
  • Patient Navigation / organization & administration
  • Patient-Centered Care / organization & administration*
  • United States