Objectives: To explore why people who have active work and who experience suboptimal health avoided using a multipurpose in-house health promotion service in the Danish police.
Methods: Data were first collected via an electronic survey (N=6060) and subsequently via 25 telephone interviews targeting nonusers who perceived their health to be suboptimal.
Results: Many nonusers with suboptimal health wished to change health behaviors, but did not use the service. Reasons were both individual (eg, laziness) and organizational (eg, delivery of the service).
Conclusions: Although many reported barriers are more individual in nature, increased information and accessibility could serve to increase participation.