Impact of resident well-being and empathy on assessments of faculty physicians

J Gen Intern Med. 2010 Jan;25(1):52-6. doi: 10.1007/s11606-009-1152-0. Epub 2009 Oct 31.

Abstract

Background: Teaching effectiveness is an important criterion for promoting clinician-educators. However, the relationship between residents' psychological characteristics and their assessments of faculty physicians is unknown.

Objective: To determine whether residents' well-being and empathy influenced their assessments of faculty physicians.

Design, setting, and participants: We studied 1,191 assessments of 356 faculty physicians by 209 internal medicine residents at a large academic medical center from 2007 to 2008. A repeated measures design with multivariate generalized estimating equations was used to evaluate associations between resident well-being and empathy, and residents' assessments of faculty.

Measurements: Resident surveys included standardized measures of quality of life, burnout, depression, and empathy. Residents assessed faculty members' teaching performance with a validated 16-item instrument.

Results: 149 residents (71%) provided well-being, empathy, and assessment data. In multivariate models, faculty assessments from the previous year were the strongest predictor of current resident-of-faculty assessment scores. Residents' Jefferson Scale of Physician Empathy (JSPE) scores were also associated with faculty assessments (beta = 0.0063, 95% CI = 0.0018-0.0108; p = .0061). On this 140-point, 20-item scale, a 10-point increase in empathy correlated with a 0.063-point increase in residents' assessments of faculty on a 5-point scale. There were no significant associations between residents' assessments of faculty and quality of life, burnout, or depression.

Conclusions: This study demonstrates that residents' well-being does not influence their assessments of faculty physicians, thus supporting the trustworthiness of these assessments as a criterion for promoting clinician-educators. However, the association between residents' empathy and resident-of-faculty assessments suggests that faculty assessments may be modestly influenced by residents' intrinsic characteristics.

Publication types

  • Comparative Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Attitude of Health Personnel
  • Clinical Competence / standards
  • Data Collection / standards
  • Educational Measurement / standards*
  • Empathy*
  • Faculty, Medical / standards*
  • Female
  • Humans
  • Internship and Residency / standards*
  • Longitudinal Studies
  • Male
  • Personal Satisfaction
  • Physicians / psychology*
  • Physicians / standards*