Quality indicator themes among African Americans, Latinos, and Whites

J Nurs Care Qual. 2008 Jan-Mar;23(1):50-7. doi: 10.1097/01.NCQ.0000303805.09242.ec.

Abstract

Elimination of racial/ethnic disparities requires cross-cultural knowledge about quality of care among vulnerable populations. This study used 3 existing data sets to identify quality indicator themes relating to healthcare concerns of African Americans, Latinos, and whites. Using a quality-of-care framework to organize and compare the themes across racial/ethnic groups, we found several unique and 9 common themes. The at-a-glance grid is useful in facilitating culturally competent caring processes in clinical practice.

Publication types

  • Comparative Study
  • Research Support, N.I.H., Extramural
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Black or African American / education
  • Cross-Cultural Comparison
  • Cultural Competency*
  • Delphi Technique
  • Female
  • Health Knowledge, Attitudes, Practice*
  • Healthcare Disparities
  • Hispanic or Latino / education
  • Humans
  • Male
  • Patient Satisfaction / ethnology*
  • Quality Indicators, Health Care*
  • San Francisco
  • Vulnerable Populations / ethnology*
  • White People / education