This paper reviews 54 papers exploring adolescents' own views of their interactions with doctors, mental health workers and other 'helping professionals'. Twelve global themes emerge repeatedly in the qualitative literature, where adolescents are asked to talk about their preferences or their experiences of receiving help from such professionals. The twelve themes are reported and illustrated with results of related quantitative studies, and implications of these themes for professionals offering services to this age group are considered. Methodological limitations of the literature are discussed, along with suggestions for future research.