Table 4

Estimated costs of OOH services if PERMSS had not been available as per patient feedback

Alternative service accessedConsultation feeNumber of patientsCost (December to April)Cost per annum
GP OOH via NHS 111£96 (GP OOH)+£8 (NHS 111 call)30£3120£9360
Walk-in/urgent care centre£57499£28 443£85 329
A&E (type 3)*£57166£9462£28 386
Total£41 025£123 075
  • *Classified as a minor department attendance.

  • A&E, accident and emergency; GP, general practitioner; NHS, National Health Service; OOH, out of hours; PERMSS, Pharmacy Emergency Repeat Medication Supply Service.