Table 3

Distribution of categories and subcategories according to paper methodology (⦿=1 study)

QualitativeMixed methodsQuantitative
Factors associated with individual patients themselves
 Category of clinical problem or symptom⦿⦿⦿⦿⦿⦿⦿
 Personal anxiety and risk-management strategies⦿⦿⦿⦿⦿⦿
 Health knowledge and training, including first aid skills⦿
Actions of care-givers and bystanders
 Influence of those with care responsibilities⦿⦿⦿⦿
 Bystander actions⦿⦿⦿
Population-level factors
 Demographic factors⦿⦿⦿⦿⦿⦿⦿⦿⦿
 Socioeconomic factors and deprivation⦿⦿⦿⦿⦿
 Health insurance status⦿⦿⦿⦿
Health infrastructure factors
 Experience, satisfaction and misconceptions of health infrastructure⦿⦿⦿⦿⦿
 Presence of primary care model⦿⦿⦿
 Role of other services in unmet needs⦿⦿⦿⦿⦿
Challenges faced by health professionals
 ‘Inappropriateness’ as a concept⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿
 Fitness of the triage process for purpose⦿⦿⦿⦿