Question | Groups asked | Disagree/strongly disagree (% of all responses) | Neither disagree or agree | Agree/strongly agree (% of all responses) |
---|---|---|---|---|
(total responses) | (% of all responses) | |||
Ease of use | ||||
I find it easy to use Flo | Clin (n=60) | 11 (18.3) | 8 (13.3) | 41 (68.4) |
Flo is easy to use | CTF/CL (n=17) | 1 (5.9) | 0 (0.0) | 16 (94.1) |
Patients find it easy to use Flo | Clin/CL (n=63) | 14 (22.3) | 13 (20.6) | 36 (57.2) |
Practices find it easy to use Flo | CTF (n=13) | 0 (0.0) | 0 (0.0) | 13 (100.0) |
Patients’ texted responses are accurate | Clin/CTF/CL (n=77) | 5 (6.5) | 28 (36.4) | 44 (57.2) |
Patients that use Flo develop a greater understanding of their condition(s)/medication/lifestyle choices | Clin (n=60) | 12 (20.0) | 27 (45.0) | 21 (35.0) |
Using Flo helps clinicians save time | Clin/CTF (n=74) | 25 (33.8) | 20 (27.0) | 29 (39.2) |
Practices are keen to engage with this method of service delivery | CTF/CL (n=16) | 1 (6.3) | 6 (37.5) | 9 (56.3) |
Using Florence is cost-effective as it prevents follow-up visits to GP, enhances appropriate medication use and/or reduces secondary care use | CL (n=3) | 1 (33.3) | 0 (0.0) | 2 (66.7) |
Results in bold represent majority view.
CL, clinical lead/champion; CTF, clinical telehealth facilitator; Clin, clinician user; Flo, Florence; GP, general practitioner.