Details of focus groups and study participants
| Focus group | Location and NHS Board area | Receptionists (n) | Healthcare assistants (n) | Phlebotomists (main role; n) | Total participants (n) |
|---|---|---|---|---|---|
| 1 | Glasgow, NHS Greater Glasgow and Clyde | 5 | 1 | 0 | 6 |
| 2 | Glasgow, NHS Greater Glasgow and Clyde | 7 | 1 | 2 | 10 |
| 3 | Glasgow, NHS Greater Glasgow and Clyde | 5 | 2 | 2 | 9 |
| 4 | Motherwell, NHS Lanarkshire | 6 | 0 | 0 | 6 |
| 5 | Kilmarnock, NHS Ayrshire | 7 | 2 | 0 | 9 |
*Takes blood samples from patients as directed by clinicians and completes related administrative tasks.
NHS, National Health Service.