Comparison of London/rest-of-England differences in patient experience for general inpatients (any pathology) and patients with cancer*
| Question† | Effect of London in general inpatients | Effect of London in cancer patients | Interaction OR | Interaction p value | |
|---|---|---|---|---|---|
| 19 | Patient definitely involved in decisions about which treatment | 1.15 | 1.31 | 1.13 (1.06 to 1.22) | 0.001 |
| 32 | Staff gave complete explanation of what would be done | 1.17 | 1.25 | 1.07 (0.95 to 1.20) | 0.223 |
| 34 | Staff explained how operation had gone in understandable way | 1.14 | 1.13 | 0.99 (0.90 to 1.09) | 0.392 |
| 37 | Patient had confidence and trust in all doctors treating them | 1.07 | 1.35 | 1.27 (1.15 to 1.40) | <0.0001 |
| 38 | Doctors did not talk in front of patient as if they were not there | 1.17 | 1.47 | 1.25 (1.14 to 1.37) | <0.0001 |
| 41 | Patient had confidence and trust in all ward nurses | 1.50 | 1.58 | 1.05 (0.97 to 1.14) | 0.176 |
| 42 | Nurses did not talk in front of patient as if they were not there | 1.48 | 1.67 | 1.13 (1.03 to 1.23) | 0.018 |
| 43 | Always/nearly always enough nurses on duty | 1.03 | 1.12 | 1.08 (1.00 to 1.17) | 0.057 |
| 45 | Patient never thought they were given conflicting information | 1.18 | 1.32 | 1.12 (1.03 to 1.22) | 0.011 |
| 47 | Always given enough privacy when discussing condition/treatment | 1.07 | 1.3 | 1.21 (1.10 to 1.33) | 0.0001 |
| 48 | Always given enough privacy when being examined or treated | 1.16 | 1.19 | 1.03 (0.90 to 1.18) | 0.363 |
| 51 | Always treated with respect and dignity by staff | 1.23 | 1.47 | 1.20 (1.09 to 1.31) | 0.0005 |
| 53 | Staff told patient who to contact if worried post discharge | 1.17 | 1.58 | 1.35 (1.19 to 1.52) | <0.0001 |
| 54 | Family definitely given all information needed to help care at home | 1.02 | 1.11 | 1.09 (0.99 to 1.19) | 0.077 |
| 67 | Given the right amount of information about condition and treatment | 1.05 | 1.20 | 1.14 (1.04 to 1.25) | 0.010 |
| 70 | Overall rating of care | 1.24 | 1.49 | 1.20 (1.09 to 1.31) | 0.0002 |
*OR values > 1 indicate that the experience of patients treated by London hospitals was worse for patients with cancer (respondents to the Cancer Patient Experience Survey, CPES) compared with patients with a general mix of diagnoses (respondents to the Adult Inpatients Survey respondents).
†Relates to 16 questions that are common in both surveys. Question numbering relates to CPES questions.