Table 2

Comparison of London/rest-of-England differences in patient experience for general inpatients (any pathology) and patients with cancer*

Question†Effect of London in general inpatientsEffect of London in cancer patientsInteraction ORInteraction p value
19Patient definitely involved in decisions about which treatment1.151.311.13 (1.06 to 1.22)0.001
32Staff gave complete explanation of what would be done1.171.251.07 (0.95 to 1.20)0.223
34Staff explained how operation had gone in understandable way1.141.130.99 (0.90 to 1.09)0.392
37Patient had confidence and trust in all doctors treating them1.071.351.27 (1.15 to 1.40)<0.0001
38Doctors did not talk in front of patient as if they were not there1.171.471.25 (1.14 to 1.37)<0.0001
41Patient had confidence and trust in all ward nurses1.501.581.05 (0.97 to 1.14)0.176
42Nurses did not talk in front of patient as if they were not there1.481.671.13 (1.03 to 1.23)0.018
43Always/nearly always enough nurses on duty1.031.121.08 (1.00 to 1.17)0.057
45Patient never thought they were given conflicting information1.181.321.12 (1.03 to 1.22)0.011
47Always given enough privacy when discussing condition/treatment1.071.31.21 (1.10 to 1.33)0.0001
48Always given enough privacy when being examined or treated1.161.191.03 (0.90 to 1.18)0.363
51Always treated with respect and dignity by staff1.231.471.20 (1.09 to 1.31)0.0005
53Staff told patient who to contact if worried post discharge1.171.581.35 (1.19 to 1.52)<0.0001
54Family definitely given all information needed to help care at home1.021.111.09 (0.99 to 1.19)0.077
67Given the right amount of information about condition and treatment1.051.201.14 (1.04 to 1.25)0.010
70Overall rating of care1.241.491.20 (1.09 to 1.31)0.0002
  • *OR values > 1 indicate that the experience of patients treated by London hospitals was worse for patients with cancer (respondents to the Cancer Patient Experience Survey, CPES) compared with patients with a general mix of diagnoses (respondents to the Adult Inpatients Survey respondents).

  • †Relates to 16 questions that are common in both surveys. Question numbering relates to CPES questions.