Domains of factors which influence trust in doctors
| Domain | Questions | Respondents who agreed (%) | Factor loading |
|---|---|---|---|
| Behavioural competence | If the doctor explains to me clearly about the illness and its treatment | 80.3 | 0.668 |
| If the doctor listens to me patiently | 79.8 | 0.666 | |
| If the doctor always has a smile on his/her face | 71.5 | 0.658 | |
| If the doctor is a person who always talks the truth | 75.3 | 0.633 | |
| If the doctor talks to me kindly | 71.4 | 0.511 | |
| If the doctor treats everybody similarly irrespective of religion, caste, language or ability to pay, etc | 74.2 | 0.510 | |
| If the doctor does not discriminate against me for reasons of religion, caste, language, etc | 61.4 | 0.449 | |
| If the doctor examines me with a stethoscope | 71.8 | 0.434 | |
| Comfort | I feel comfortable talking to him/her | 63 | 0.860 |
| I do not have any inhibitions with him/her | 539 | 0.858 | |
| It is easy for me to approach the doctor | 56 | 0.779 | |
| Personal involvement | If the doctor recognises me and gives me special concessions | 48.8 | 0.744 |
| If the doctor knows my family situation | 55.2 | 0.701 | |
| If the doctor treats me like his/her own family member | 57 | 0.661 | |
| If the doctor knows me by name | 53.3 | 0.647 | |
| If the doctor tries to help me beyond just my medical needs | 51 | 0.576 | |
| If the doctor accepts the gifts and presents that I give | 31 | 0.549 | |
| If the doctor belongs to my village/town | 51 | 0.467 | |
| If the doctor is a person who does not give much value to money | 57.4 | 0.406 | |
| Simple & elegant appearance | If the doctor wears white or light colours clothes | 47.5 | 0.759 |
| If the doctor appears simple | 55.2 | 0.734 | |
| If the doctor wears clean clothes | 66.4 | 0.722 | |
| If the doctor looks elder | 52.5 | 0.566 | |
| Cultural competence | If the doctor belongs to my religion | 23.5 | 0.751 |
| If the doctor belongs to my caste /tribe | 22.4 | 0.743 | |
| If the doctor understands my beliefs and practices | 46.1 | 0.697 | |
| If the doctor speaks the same language as me | 65.6 | 0.427 |
The KMO measure of sampling adequacy—0.810.
Bartlett's test of sphericity p<0.001.