Patient Evaluation of Emotional Care during Hospitalisation factors
| Level of security | Level of knowing | Level of personal value | Level of connection |
|---|---|---|---|
| Q1 Nurses help | Q9 Nurses explain | Q11 Staff eye contact | Q3 Doctor contact |
| Q2 Nurses contact | Q10 Doctors explain | Q12 Staff distance | Q5 Staff as people |
| Q4 Staff competent | Q22 Overall informed | Q13 Staff voice | Q6 Me as a person |
| Q7 Staff respond | Q14 Staff caring | Q8 Staff 24 h | |
| Q20 Overall secure | Q15 Staff encouraging | ||
| Q21 Overall supported | Q16 Staff listen | ||
| Q17 Staff expectations | |||
| Q18 Staff facial expression | |||
| Q19 Staff conversation | |||
| Q23 Overall valued |
For details of full item wording of items used in this study, see appendix 1.