Classification of consultation type by doctor's depersonalisation
| Doctor's level of depersonalisation | Type of consultation (n=1876 patients) | ||
| Usual doctor seen, n (%) | Non-usual doctor seen, n (%) | All consultations, n (%) | |
| Low | 563 (30) | 183 (10) | 746 (40) |
| Moderate | 398 (21) | 94 (5) | 492 (26) |
| High | 562 (30) | 76 (4) | 638 (34) |
| All groups | 1523 (81) | 353 (19) | 1876 (100) |