Population | Primary care settings | Non-primary care settings |
Primary care physicians, family physicians or general practitioners | Primary care physicians |
Care providers other than primary care physicians, such as specialists, nurse practitioners, nurses or allied care providers |
Patients |
Concept | Clinical integrationThe coordination process of healthcare services across time, place and discipline For any patients regardless of demographics, socioeconomic status, ethnic background or health conditions For essential healthcare services to promote health, prevent diseases and manage health conditions, such as laboratory and imaging services, community and home care services, social support services and specialist/allied care provider consultations The process involves service determination (a.k.a. disease management, care planning, treatment decisions), referrals connecting patients to the required services and communication among all involved services
| Clinical integration for non-essential healthcare servicesNot routinely delivered by family physicians Not to promote health and prevent or manage health conditions Experimental healthcare services, such as stem cells, gene therapy Cosmetic care Services for health tourists who travel to another country for healthcare services
|
Experience when integrating and coordinating healthcare servicesFactors Barriers Challenges Facilitators
| Other outcomes when integrating and coordinating healthcare servicesSatisfaction Health service utilisation Hospitalisation rate Self-management (chronic disease) Disease control (chronic disease)
|
Context | Publication time is limited to 2011–2021 | Publication time prior to 2011 as information published prior to 2011 will be included in reviews published during 2011–2021 |
Articles are limited to English-language due to cost consideration | Non-English studies |
Qualitative data is considered to gather in-depth insights on the topic. Reviews are considered due to breadth of the topic and lots of single studies have been synthesised into reviews.Qualitative review articles Qualitative systematic reviews Mixed-methods reviews Mixed-methods systematic reviews
| Studies that are not reviews using qualitative dataQuantitative review articles Quantitative systematic review Single study, such as observational study, clinical trial, cohort study, case study Reports Abstracts Conference proceedings, guidelines
|