Conceptualisation of medication communication
| Defining attributes of actual medication communication encounter | Explanation |
| Who speaks? | Encourage involvement of patient, family members and all healthcare professionals |
| Who is silent? | Reasons for silences addressed and rectified |
| What is said? | Patient-centred communication |
| What aspects of patients’ care are prioritised? | Consider the patient’s needs |
| Actual words used by healthcare professionals | Understood by patient |
Note. Adapted from Manias.6