Measurements
| Measurement | Instrument | Time point | ||
| Physicians and nurses | T0hcp | T1hcp | ||
| Self-efficacy | SEPCQ-27 | 1 | 1 | |
| Job content (subscales: psychological and physical demands) | JCQ | 0 | 1 | |
| Social capital | SOCAPO-E | 1 | 1 | |
| Process organisation | MAZE | 1 | 1 | |
| Open communication | MAZE | 1 | 1 | |
| Intervention (including received training, evaluation of training) | Self-developed | 0 | 1 | |
| Burden due to COVID-19 | Self-developed | 1 | 1 | |
| Sociodemographics (including sex, age, occupation, work experience) | Self-developed | 1 | 1* | |
| Patients | T0pat | T1pat | T2pat | |
| Fear of progression | FoP-Q-SF | 1 | 1 | 1 |
| Anxiety and depression | HADS-D | 1 | 1 | 1 |
| Health-related quality of life | EORTC QLQ-C30 | 1† | 1 | 1 |
| Consultation and relational empathy | CARE | 0 | 1 | 0 |
| Trust in physicians and nurses | KPF | 0 | 1 | 0 |
| Support by physicians and nurses | KPF | 0 | 1 | 0 |
| Patient enablement (two items) | PEI | 0 | 1 | 1 |
| Health literacy | HLS-EU-Q16 | 0 | 1 | 0 |
| Health literacy-sensitivity of communication | HL-COM | 0 | 1 | 0 |
| Cancer-related information needs (subscales: diagnosis, side effects and medication) | CaPIN | 1 | 1 | 0 |
| Hospitalisation before study participation | Self-developed | 1 | 0 | 0 |
| Comorbidities | Self-developed | 1 | 1 | 1 |
| Cancer diagnoses (including time point of first diagnosis, relapse) | Self-developed | 1 | 0 | 0 |
| Hospitalisation duration | Self-developed | 0 | 1 | 0 |
| Use of psychological support during hospitalisation | Self-developed | 0 | 1 | 0 |
| Use of rehabilitation measures | Self-developed | 0 | 0 | 1 |
| Current cancer treatment | Self-developed | 0 | 0 | 1 |
| Previous cancer treatment | Self-developed | 0 | 0 | 1 |
| Deviation from suggested treatment | Self-developed | 0 | 0 | 1 |
| Burden due to COVID-19 | Self-developed | 1 | 1 | 1 |
| Sociodemographics (including marital status, children, cohabitation with partner, educational level, occupational status, health insurance status) | Self-developed | 1 | 1* | 1* |
*T1hcp, T1pat and T2pat contain sociodemographic items likely to change.
†T0pat contains the two global quality of life items.
CaPIN, Cancer Patient Information Needs; CARE, Consultation and Relational Empathy; EORTC QLQ-C30, European Organization for Research and Treatment of Cancer core quality of life Questionnaire; FoP-Q-SF, Fear of Progression Questionnaire—Short Form; HADS-D, Hospital Anxiety and Depression Scale; HL-COM, Health literacy-sensitive communication; HLS-EU-Q16, Health Literacy Questionnaire; JCQ, Job Content Questionnaire; KPF, Cologne Patient Questionnaire; MAZE, Employee Questionnaire for Cancer Centers; PEI, Patient Enablement Instrument; SEPCQ-27, Self-Efficacy in Patient Centeredness Questionnaire; SOCAPO-E, Social Capital Healthcare Organizations - Employee Questionnaire.