Table 1

Interviewee demographics and additional data sources

Primary data sources
Participants Sex (male, M/female, F) Years of Experience Background
In-depth interviews
Decision-makers (DM), (n=4)
 DM 1M28Health administrator
 DM 2M>30Health administrator
 DM 3M30Health administrator
 DM 4F38Health administrator
Programme Implementers (PI), (n=3)
 PI 1F8Allied health
 PI 2M14Allied health
 PI 3F25Allied health
Focus group discussions
FGD 1; service users (SU), (n=3)
 SU 1F6Patient
 SU 2F44Caregiver
 SU 3F>20Patient and caregiver
FGD 2; SU, (n=4)
 SU 4F10Caregiver
 SU 5F>20Patient and caregiver
 SU 6M10Patient
 SU 7M5Patient
FGD 3; service practitioners (SP), (n=6)
 SP 1F>7Community Service Practitioner
 SP 2M14Doctor
 SP 3M15Doctor
 SP 4F14Allied health
 SP 5F16Community Service Practitioner
 SP 6F22Nurse
Field notes
Observation of Esther team meeting18 September 202010 pages
Observation of festival event25 September 202014 pages
Secondary data sources
Name of document Year Length / Number
Reports of projects
Yearbook and project report201774 pages
Yearbook and project report2018/2019114 pages
Yearbook and project report2020113 pages
Programme statistics
Esther projects by themes and outcomes2016–202185 projects
Esther coaches by professions and sectors2016–2021271 coaches
Esther sponsors by organisations2016–2021171 sponsors
Esther advocates by professions and sectors2020–2021379 advocates
Community partners2016–202159 partners
Tabulation of Esther events2016–201835
Tabulation of virtual events since COVID-192019–202118
Media publications
Straits times (premier English language newspaper)1 February 20181 section
‘Zaobao’ Chinese Newspaper (Premier Chinese language newspaper)15 January 20171 section
Tomorrow’s medicine (SingHealth Duke-NUS AMC Publication)June 2016, Issue 252 pages
Singapore health (SingHealth Duke-NUS AMC Publication)May/June 20173 pages
Tomorrow’s medicine (SingHealth Duke-NUS AMC Publication)2017, Issue 301 Page
Esther publicity video ‘What really matters?’20164 min 40 s
Esther publicity video ‘Start by getting to know your Esther’s needs’20194 min 54 s
Group CEO memorandums to all staff
Are we listening to our patients?27 June 20161 page
Innovating for better patient care7 February 20171 page
Towards better health for all31 May 20171 page