Table 1

Barriers and facilitators measured in surveys

FactorMeasureSurveyed at months
Barriers
 (1) Access to the toolHaving a device2, 4, 6, 12
Access to internet2, 4, 6, 12
Cost of data plan2, 4, 6, 12
Ability to download the tool2, 4, 6
Slow internet speed6, 12
 (2) Ability to navigate the toolKnowing what is available6, 12
Finding the information I need2, 4, 6, 12
 (3) Integration of the tool’s information into practiceHaving what I need to apply the information2, 4, 6, 12
Understanding the medical content2, 4, 6, 12
Lack of time2, 4
Difficult to fit into work flow6, 12
Facilitators
 (4) Orientation materialsAccessed orientation materials6, 12
 (5) Use of the tool in practiceCompared with before had the tool, able to find answers more often about:6, 12
 Diagnosis
 Treatment
 Procedure
 Device
 (6) Professional contextClinician level:6, 12
 Most clinical colleagues use the tool
 Typical provider views tool use positively
 Use the tool in front of other clinicians
Patient level:6, 12
 Typical patient views tool use positively
 Use the tool in front of patients