Table 3

Measures taken during the onset of the pandemic (March–May 2020) to prevent the spread of COVID-19 in community pharmacies

Prevention of infection measuresImplemented in
March–May 2020
Stopped in
June–August 2020
Started at a later date (after September 2020)
n (%)
Yes n (%)No n (%)Yes n (%)No n (%)
Management of social distancing125 (96.2)5 (3.8)*122 (93.8)*
Premises adjustments such as barriers, screens124 (95.4)6 (4.6)115 (88.5)9 (6.9)5 (3.8)
Protocols for disinfection of pharmacy surfaces122 (93.8)8 (6.2)5 (3.8)122 (93.8)0 (0.0)
Public health information on preventing COVID-19 displayed120 (92.3)10 (7.7)*119 (91.5)*
Reduced face-to-face contact120 (92.3)10 (7.7)6 (4.6)116 (89.2)0 (0.0)
Lunchtime closing119 (91.5)11 (8.5)63 (48.5)55 (42.3)*
Use of PPE by pharmacy staff115 (88.5)15 (11.5)*116 (89.2)11 (8.5)
Changes to the use of the available space98 (75.4)32 (24.6)7 (5.4)92 (70.8)*
Shorter opening hours87 (66.9)43 (33.1)69 (53.1)17 (13.1)0 (0.0)
Changes to staff working patterns64 (49.2)66 (50.8)9 (6.9)57 (43.8)*
  • *Not reported as less than 5, and potentially identifiable

  • PPE,personal protective equipment.