Table 4

Newly commissioned services and community pharmacy initiatives during the COVID-19 pandemic.

New services or initiativesImplemented in
March–May 2020
n (%)
Stopped in
June–August 2020
n (%)
Started at a later date
n (%)
YesNoYesNo
Emergency supply during a pandemic service121 (93.1)9 (6.9)*117 (90.0)0 (0.0)
Influenza vaccination service (front-line health and social care workers)101 (77.7)29 (22.3)101 (77.7)0 (0.0)0 (0.0)
Situation reporting (staffing/stock) to the health and social care board74 (56.9)56 (43.1)10 (7.7)64 (49.2)0 (0.0)
Measures to flag/assist patients with sensitive issues such as domestic violence reporting73 (56.2)57 (43.8)0 (0.0)73 (56.2)6 (4.6)
Prescription delivery by volunteers in the local community71 (54.6)59 (45.4)32 (24.6)39 (30.0)0 (0.0)
Referrals to test and trace services70 (53.8)60 (46.2)*68 (52.3)0 (0.0)
Employment of additional staff, for example, dentists, volunteers, students, retired pharmacists49 (37.7)81 (62.3)22 (16.9)27 (20.8)0 (0.0)
Drive-through (or equivalent) pharmacy services33 (25.4)97 (74.6)*32 (24.6)0 (0.0)
Replenishment of care home pandemic packs19 (14.6)107 (82.4)*15 (11.5)*
Palliative care on-call services19 (14.6)111 (85.4)*17 (13.1)0 (0.0)
Supply of medicines usually supplied in the hospital setting (eg, oncology, antiretroviral drugs, ‘Healthcare at Home’)11 (8.5)119 (91.5)0 (0.0)11 (8.5)0 (0.0)
Medicines delivery service (to vulnerable people) (commissioned September 2020)n/an/an/an/a95 (73.1)
  • *Not reported as less than 5, and potentially identifiable.