Round 3 survey responses: core curricula of mediators
| Core competence | Core curriculum | Strongly agree (n, %) | Agree (n, %) | Somewhat agree (n, %) | Neutral (n, %) | Somewhat disagree (n, %) | Disagree (n, %) | Strongly disagree (n, %) | Agreement (n, %) |
| Knowledge base of law | Overview of medical disputes and medical malpractice: current trends in Taiwan | 4 (36.3) | 5 (45.5) | 2 (18.2) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) |
| Tort law dealing with professional negligence in medical malpractice and tort liability related to medical accidents: rights and responsibilities you should know | 5 (45.5) | 4 (36.3) | 2 (18.2) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Proceedings in a law case with medical disputes: conventional means | 3 (27.3) | 3 (27.3) | 4 (36.3) | 1 (9.1) | 0 (0) | 0 (0) | 0 (0) | 90.9% | |
| Current non-contentious approaches in dealing with dispute resolution: approaches involving tactical flexibility | 7 (63.6) | 4 (36.4) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Internalisation of the denotative and connotative meanings of care | Core meanings of person-centred care: guidance involving a holistic approach | 9 (81.8) | 2 (18.2) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) |
| Practical aspects of person-centred care: be straightforward without being rude | 10 (90.9) | 1 (9.1) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Duties and responsibilities of a triple-I health mediator: balancing obligation and liability | 6 (54.5) | 5 (45.5) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Nationwide accessibility of mediation services: barriers no longer exist among different levels of healthcare institutions | 4 (36.4) | 7 (63.6) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Integration of present-day resources: foundations dealing with drug relief, childbirth accident relief, damage compensation for injury and programme for national vaccine injury compensation | 4 (36.4) | 4 (36.4) | 3 (27.2) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Effective, smooth and timely communication | Ethics of a triple-I health mediator: knowing the difference between what you have a right to do and what is right to do | 10 (90.9) | 1 (9.1) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) |
| Predecessors in the management of mediation: think ahead in time | 9 (81.8) | 2 (18.2) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Establishment of communication: an impregnable foundation leaving no boundary and obstacle | 10 (90.9) | 1 (9.1) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Acknowledge the needs and expectations of patients/relatives and medical personnel | 8 (72.7) | 3 (27.3) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Psychological analysis of patients: critical starting point of lean thinking | 8 (72.7) | 3 (27.3) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Grief counselling: reach out for help | 7 (63.6) | 4 (36.4) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Emotion recognition and corresponding responses: knowing me, knowing you | 9 (81.8) | 2 (18.2) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Conflict resolution | Disparity in problem recognition between physicians and patients: gaps you cannot ignore | 6 (54.5) | 5 (45.5) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) |
| Strategies and tips for conflict resolution: learn the ropes in advance | 9 (81.8) | 2 (18.2) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Tactics and hints for facilitating effective communication: the bond-forming factor in all human relations is conversation | 8 (72.7) | 3 (27.3) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) | |
| Frequently asked questions and answers: power-up your abilities without hesitation | 10 (90.9) | 1 (9.1) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 0 (0) | 11 (100%) |