Levels of evaluation4
| Level | Measurement focus | |
| 0 | Input | Measures input into the programme including the no of participants, costs and time involvement |
| 1 | Reaction, satisfaction and planned action | Measures participant’s reaction to and satisfaction with a training programme and participant’s plans for action |
| 2 | Learning | Measures increase in knowledge and/or skills, and changes in attitudes |
| 3 | Application and implementation | Measures transfer of knowledge, skills and/or attitudes from classroom to the job (change in job behaviour due to a training programme) |
| 4 | Impact | Measures business and/or healthcare (eg, patient safety, quality of patient care) impact |
| 5 | Return on investment (ROI) | Compares the monetary value of the business and/or healthcare outcomes with the cost of the training programme |
ROI methodology levels of evaluation.