Table 2

Emergent concepts

Concepts and subcategoriesParticipants
A. Accessibility
ART clinic never closedxxxxxxxxxxxx
Fear affected patronage of servicesxxxxxxxxxxx
 Honouring appointment
  •  Never missed

  •  A few defaulters

xxxxxxx xx x
B. Availability
ARV availabilityxxxxxxxxx
C. Affordability
Acquiring personal protective equipment (PPEs) and medicationxxxxxxxxx
Increased cost of transportationxxx
D. Accommodation
Implementation of COVID-19 protocols in the HIV clinicxxxxxxx
Increased education on COVID-19 protocolsxxxxxxx
Adherence to safety protocolsxxxxxxxxx
The downsides
  • Overcrowding

  • Long waiting time

x xx xx xxxx
E. Acceptability
Access to the healthcare professionalsxxxxxx*xx
  • *.’x’ indicates that the participants alluded to those concepts in their interviews and transcripts.

  • ART, antiretroviral therapy; ARV, antiretroviral.