Estimating costs | |
Provider | |
Total costs | Total recurrent costs+total capital costs |
Capital costs | Sum of equivalent annual cost of capital |
Equivalent annual capital cost | Current cost of capital/annualisation factor |
Recurrent cost | Unit cost * quantity for each item |
Purchaser | |
Total operational cost of CPC | Total operational cost of NHIA * proportion of CPC staff to total staff |
Operational cost of E-claims or paper claims | Total CPC operational cost * proportion of staff processing e-claims or paper claims |
Estimating benefits | |
Provider | |
Benefits of E-claims or paper claims | Total value of submitted−total value of reimbursed claims |
Purchaser | |
Cost savings | Expected payouts from submitted claims −actual payout/reimbursement |
Incremental benefit–cost ratio | |
Incremental cost | Total cost of e-claims−total cost of paper claims |
Incremental benefit | Total benefit of e-claims−total benefit of paper claims |
IBCR | Incremental benefit/incremental cost |
CPC, claims processing centre; IBCR, incremental benefit–cost ratios; NHIA, National Health Insurance Act.