Table 2

Estimated costs of processing E-claims and paper claims by healthcare providers and purchaser, 2014

Study population	Cost per claim (US$)		Incremental cost (US$)
	E-claims	Paper claims	Incremental cost (US$)
Providers
District
Atebubu hospital	0.27	0.22	0.05
St. Martins hospital	0.59	0.29	0.3
Takoradi hospital	0.29	0.12	0.17
La general hospital	1.46	0.57	0.89
Average district	0.65	0.30	0.35
Total district	2.61	1.2	1.41
Regional
Sunyani hospital	0.90	0.29	0.61
Koforidua hospital	0.61	1.25	(0.64)
Ridge hospital	0.81	0.32	0.49
Police hospital	0.74	1.95	(1.21)
Volta hospital	2.00	2.60	(0.60)
Effia Nkwanta hospital	0.56	0.58	(0.02)
Average region	0.94	1.17	(0.23)
Total region	5.62	6.99	(1.37)
Tertiary
37 military hospital	1.95	2.26	(0.31)
All providers
Average	0.93	0.95	(0.02)
Total	10.18	10.45	(0.27)
Purchaser
CPC	0.59	0.50	0.09
Health system (all providers and purchaser)
Average	0.90	0.91	(0.01)
Total	10.77	10.95	(0.18)

All costs were estimated in 2014. A conversion rate of GHC3.00 per US$1 was used.
CPC, claims processing centre; E-claims, electronic claims.