Table 2

Total number of visits (in-person and virtual) in 2019–2020 and the total visit volume and proportion of virtual visits in the prepandemic and pandemic periods for the INTRePID countries

CountryTotal visit volume in 2019–2020Total visit volumeProportion of virtual visits (%)
Prepandemic
period
Pandemic
period
Prepandemic
period
Pandemic
period
Australia3 295 1401 330 6081 306 09541.8
Canada1 775 258714 509682 4480.077.0
China131 32669 49549 8230.0
Norway29 272 95811 343 59111 499 5613.327.0
Singapore2 371 6591 053 615773 418
South Korea117 39548 49541 6142.5
Sweden3 185 7001 278 2581 166 47529.042.2
UK*40 343 066917*793*20.756.6
USA396 884160 683142 62527.5
  • Prepandemic period=weeks 12–52 in 2019, except in China where it was weeks 5–52 in 2019.

  • Pandemic period=weeks 12–52 in 2020, except in China where it was weeks 5–52 in 2020.

  • *Unlike the other INTRePID countries, the number of clinics that contributed data for UK varied over time. To account for this, the visit volume is reported as total visits per 10 000 patients covered in each period. For all other countries, the population is assumed to be fixed over the duration of this study.

  • INTRePID, INTernational ConsoRtium of Primary Care BIg Data Researchers.