Table 3

Descriptive statistics, Spearman’s correlation and internal consistency reliability (whole sample (n=3014))

Factor
Communication and informationRapport and participationMedication safety
N293028832538
Mean (SD)*1.39 (0.52)1.67 (0.71)1.52 (0.65)
Skewness1.841.331.67
ITC0.7 (0.6, 0.8)0.6 (0.6, 0.7)0.5 (0.4, 0.6)
Cronbach’s α0.90.80.7
  • *Range: 1 (most positive experience) to 5 (most negative experience).

  • ITC, item total correlation.