Pharmacists clinical impressions and recommendations for presenting complaints
| Clinical impression | Recommendation | ||
| Normal ear | 8 (15%) | No treatment | 7 |
| Wax impaction | 21 (38%) | OTC products | 36 |
| Otitis externa | 3 (5%) | Referral to GP | 14 |
| Otitis media | 6 (11%) | Other | 7 |
| Other | 4 (7%) | ||
| Unsure | 13 (24%) | ||
Other clinical impressions: ruptured ear drum,3 poor compliance of tympanic membrane,1 sinus congestion.1 Some participants received more than one recommendation.
GP, general practitioner; OTC, over-the-counter.