Table 2

Reporting and further reaction behaviour to experienced PSP

PatientsPSP
N%95% CIN%95% CI
Feedback was givenYes109577.074.7 to 79.1186472.070.2 to 73.7
No48734.231.8 to 36.866425.624.0 to 27.4
Refused211.51.0 to 2.2381.51.1 to 2.0
Do not know191.30.9 to 2.1230.90.6 to 1.3
Sum1422100.02589100.0
Feedback was given to*The GP or specialist in charge75152.850.2 to 55.4118345.743.8 to 47.6
Another GP or specialist61843.540.9 to 46.194836.634.8 to 38.5
Another person or institution33423.521.4 to 25.852420.218.7 to 21.8
The health insurance17812.510.9 to 14.327510.69.5 to 11.9
An independent patient advisory centre171.20.7 to 1.9190.70.5 to 1.1
A lawyer120.80.5 to 1.5200.80.5 to 1.2
The medical association70.50.2 to 1.0110.40.2 to 0.8
Further reactionYes92565.062.5 to 67.5166664.362.5 to 66.2
No66046.443.8 to 49.086333.331.5 to 35.2
Refused221.51.0 to 2.3391.51.1 to 2.1
Do not know181.30.8 to 2.0210.80.5 to 1.2
Sum1422100.02589100.0
Type of further reaction*Lost faith in the physician52236.734.2 to 39.299338.436.5 to 40.2
Complained to the physician in charge57640.538.0 to 43.184532.630.9 to 34.5
Changed the physician39928.125.8 to 30.566525.724.0 to 27.4
Responded in other ways21915.413.6 to 17.434113.211.9 to 14.5
Gave a negative rating on the internet312.21.5 to 3.1391.51.1 to 2.1
Sued the physician in charge90.60.3 to 1.2140.50.3 to 0.9
  • *Multiple answers possible.

  • GP, general practitioner; PSP, patient safety problems.