Table 3

Results of χ2 tests to examine whether there were differences in the reporting and further reaction behaviour associated with the determinants ‘areas of treatment’, ‘GP or specialist in charge’, ‘PSP with/without harm’, ‘severity of harm’, ‘recovery time’ and ‘additional treatments’

(a) Feedback(b) Further reactions
N%95% CIX2 (sig.)N%95% CIX2 (sig.)
Areas of treatment*Anamnesis/diagnostic procedures114261.359.0 to 63.517.12
(0.009)
110166.163.8 to 68.397.57
(0.000)
Medication30216.214.6 to 17.923414.012.5 to 15.8
Office administration1668.97.7 to 10.31297.86.6 to 9.1
Vaccination, injection, infusion764.13.3 to 5.1452.72.0 to 3.6
Outpatient surgery532.92.2 to 3.7553.32.5 to 3.6
Aftercare432.31.7 to 3.1362.21.6 to 3.0
Other area824.43.6 to 5.4664.03.1 to 5.0
Sum1864100.01666100.0
GP or
specialist in charge
Specialist97555.353.0 to 57.60.58
(0.445)
92358.756.2 to 61.126.67
(0.000)
GP78844.742.4 to 47.065041.338.9 to 43.8
Sum1762100.01573100.0
PSP with/without harmPSP with harm151682.180.3 to 83.8111.84
(0.000)
143686.584.7 to 88.0265.39
(0.000)
PSP without harm33117.916.2 to 19.722513.512.0 to 15.3
Sum1847100.01661
Severity of harmVery mild805.44.3 to 6.663.45
(0.000)
654.63.6 to 5.8120.50
(0.000)
Mild51634.432.1 to 36.946032.430.0 to 34.9
Severe67445.042.5 to 47.564745.643.0 to 48.2
Very severe22815.213.5 to 17.124717.415.5 to 19.5
Sum1498100.01420100.0
Recovery timeLess than a week19214.412.6 to 16.449.61
(0.000)
19415.213.4 to 17.465.32
(0.000)
More than a week, but less than a month28121.119.0 to 23.422417.615.6 to 19.8
More than a month35426.624.3 to 29.034827.425.0 to 29.9
Permanent harm50537.935.3 to 40.550439.737.0 to 42.4
Sum1332100.01270100.0
Additional treatments*Went to see another physician69081.979.2 to 84.421.77
(0.001)
68682.880.1 to 85.333.39
(0.000)
Medical on-call service/emergency service11313.411.3 to 15.99911.99.9 to 14.3
Emergency room18622.119.4 to 25.019723.821.0 to 26.8
Inpatient treatment (overnight)21125.022.2 to 28.121726.223.3 to 29.3
Rehabilitation18521.919.3 to 24.918422.219.5 to 25.1
Sum842100.0829100.0
  • *Multiple answers possible.

  • GP, general practitioner; PSP, patient safety problems.