Table 4

OIQ item scores across all units

Interpersonal communications (6–30 points)Grooming (2–10 points)Environment-basics (5–25 points)Odour (2–10 points)Care delivery (5–25 points)Environment-access (4–20 points)Environment-homelike (5–25 points)Total score (29–145 points)
Median278209191219119
Mode3082010201220110, 123
Range20413520141667
Minimum10612555974
Maximum30102510251925141
Percentiles
 25248198161116110
 50278209191219119
 7530102210211521125
  • OIQ, observable indicators of quality.