Interpersonal communications (6–30 points) | Grooming (2–10 points) | Environment-basics (5–25 points) | Odour (2–10 points) | Care delivery (5–25 points) | Environment-access (4–20 points) | Environment-homelike (5–25 points) | Total score (29–145 points) | |
Median | 27 | 8 | 20 | 9 | 19 | 12 | 19 | 119 |
Mode | 30 | 8 | 20 | 10 | 20 | 12 | 20 | 110, 123 |
Range | 20 | 4 | 13 | 5 | 20 | 14 | 16 | 67 |
Minimum | 10 | 6 | 12 | 5 | 5 | 5 | 9 | 74 |
Maximum | 30 | 10 | 25 | 10 | 25 | 19 | 25 | 141 |
Percentiles | ||||||||
25 | 24 | 8 | 19 | 8 | 16 | 11 | 16 | 110 |
50 | 27 | 8 | 20 | 9 | 19 | 12 | 19 | 119 |
75 | 30 | 10 | 22 | 10 | 21 | 15 | 21 | 125 |
OIQ, observable indicators of quality.