Regional comparison of overall patient satisfaction and likelihood to recommend the hospital
| Overall satisfaction | Hospital recommendation | |||
| Inpatient | Outpatient | Inpatient | Outpatient | |
| Overall ANOVA test | F3,3737=9.36*** | F3,11956=13.14*** | F3,3737=3.14* | F3,11956=2.34 |
| Eastern vs Central | 0.15 (0.11) | 0.17 (0.05)** | 0.02 (0.04) | −0.01 (0.02) |
| Eastern vs Western | 0.20 (0.09) | 0.10 (0.04) | 0.07 (0.04) | 0.01 (0.02) |
| Eastern vs Northeastern | 0.66 (0.13)*** | 0.37 (0.06)*** | 0.14 (0.05)* | −0.06 (0.03) |
| Central vs Western | 0.06 (0.09) | −0.07 (0.05) | 0.05 (0.04) | 0.02 (0.02) |
| Central vs Northeastern | 0.51 (0.13)*** | 0.20 (0.07)* | 0.13 (0.05) | −0.05 (0.03) |
| Western vs Northeastern | 0.46 (0.11)*** | 0.27 (0.06)*** | 0.08 (0.05) | −0.07 (0.03) |
Note: *p<0.05, **p<0.01, ***p<0.001, two-tailed significance test. Pairwise comparisons are based on Tukey tests. Numbers in parentheses are SEs.
ANOVA, analysis of variance.