Major themes relating to general practitioner and nurse practitioner views of electronic reminders
| (1) Reaction to a reminder |
| Initial reaction to a reminder |
| Dependent on situation |
| Acceptance |
| Use of reminders to organise consultation |
| (2) Factors influencing decision to act |
| Situational factors influencing decision to act on reminders |
| Inappropriate timing of reminder |
| Time constraints |
| Oversensitive or invalid reminders |
| Individual factors influencing decision to act on reminders |
| The perceived value of the advice given |
| Beliefs reminders promote better care |
| Experience in professional role |
| Consultation style |
| Consequences of ignoring |
| (3) Consequences of using reminders |
| Negative consequences of using reminders |
| Costs associated with software |
| Changes clinicians’ behaviour |
| Workload increases |
| (4) Factors relating to improving reminders |
| Need to improve number and validity of reminders |
| Improving reminder design |
| Making number of reminders manageable |
| Standardisation of reminders |
| Need to improve efficiency managing reminders |
| Training |
| Team working |
| Patients’ role in managing their conditions |