Table 1

Dimensions of integrated health service delivery systems

Dimension of integrationDescription of the dimensions
OrganisationalIntegration of organisational units, whether formally through a merger/acquisition, informally through collaboration and referral, or financially by a single purchaser or payor. Organisational integration can be vertical (across levels of care) or horizontal (within levels of care)
FunctionalIntegration of clinical and non-clinical functions
ServiceIntegration of different services within a single care team or organisational unit
ClinicalIntegration of standardised clinical processes, guidelines, and/or protocols used within/across providers
  • Source: Lewis et al.19