Table 3

Women’s report of abuses, provider attitudes and overall satisfaction with care provided

Aspect of careModality for which women’s perspective around facility experiences was assessedNumber of responses (%)
Bangladesh
N=295
Ghana
N=381
Tanzania
N=173
Abuses during caregivingPhysical abuse from providers at the facility6 (2.0)9 (2.4)2 (1.2)
Verbal abuse from providers at the facility19 (6.4)25 (6.6)8 (4.6)
Sexual abuse from providers at the facility2 (0.6)2 (0.7)1 (0.6)
Provider relationship with caregiversTheir concerns were considered by providers in caring for them224 (75.9)352 (92.4)108 (62.4)
Providers were responsive when asked for support262 (88.8)366 (96.1)161 (93.1)
They were treated with respect by providers266 (90.2)367 (96.1)168 (97.1)
Satisfaction with careSatisfied with attitude of providers271 (91.7)353 (92.7)161 (93.1)
Satisfied with information received from providers on breast feeding191 (64.8)338 (88.7%)132 (76.3)
Satisfied with information received from providers on family planning38 (12.9)208 (54.6)77 (44.5)