Demographic characteristics of survey respondents
| Demographic characteristics (n=82) | N (%) |
| Sex (female) | 65 (79.3) |
| Age (years) | |
| <30 | 1 (8.5) |
| 30–39 | 23 (28) |
| 40–49 | 16 (19.5) |
| 50–59 | 20 (24.4) |
| >59 | 16 (19.5) |
| Job description | |
| Office manager | 22 (26.8) |
| Medical assistant | 15 (18.3) |
| Primary care provider | 14 (17.1) |
| Specialty care provider | 10 (12.2) |
| Patient service representative | 8 (9.76) |
| Clinical coordinator | 4 (4.9) |
| Healthcare administrator | 3 (3.7) |
| Care coordinator | 2 (2.4) |
| Other | 4 (4.9) |
| Duration at current job | |
| Less than a year | 4 (4.9) |
| 1–5 years | 24 (29.3) |
| 6–10 years | 16 (19.5) |
| 11–15 years | 13 (15.8) |
| >15 years | 25 (30.5) |