Number and mode of consultation in primary healthcare centres and out-of-hours service during March and April 2018/2019 versus 2020
| PHC | OHS | Total | ||||||||||
| 2018/2019 | 2020 | % | P value | 2018/2019 | 2020 | % | P value | 2018/2019 | 2020 | % | P value | |
| N | N | N | N | N | N | |||||||
| Telephone consultations | 335 | 567 | +69 | * | 125 | 320 | +156 | * | 460 | 887 | +93 | * |
| Office visits | 357 | 209 | −41 | * | 69 | 37 | −46 | * | 426 | 246 | −42 | * |
| Web-based consultation | 88 | 275 | +213 | * | 88 | 275 | +213 | * | ||||
| Home visits | 4 | 7 | +75 | * | 4 | 7 | +75 | * | ||||
N=number per 1000 inhabitants.
*All changes are statistically significant, p<0.001.
OHS, out-of-hours service; PHC, primary healthcare.