Table 1

Number and mode of consultation in primary healthcare centres and out-of-hours service during March and April 2018/2019 versus 2020

PHCOHSTotal
2018/20192020%P value2018/20192020%P value2018/20192020%P value
NNNNNN
Telephone consultations335567+69*125320+156*460887+93*
Office visits357209−41*6937−46*426246−42*
Web-based consultation88275+213*88275+213*
Home visits47+75*47+75*
  • N=number per 1000 inhabitants.

  • *All changes are statistically significant, p<0.001.

  • OHS, out-of-hours service; PHC, primary healthcare.