Table 5

Mean number of contacts and costs of NHS telephone advice (NHS24), primary care out-of-hours (PCOOH), Scottish Ambulance Service (SAS), emergency department (ED) and hospital admissions for patients (18+) in the last year of life in Scotland (2016) by cause of death and deprivation status (=56 407)

NHS24PCOOHSASEmergency departmentHospital admissionsAll contacts
Mean number of contactsTotal costs (×1000)Costs per patientMean number of contactsTotal costs (×1000)Costs per patientMean number of callsTotal costs (×1000)Costs per patientMean number of attendancesTotal costs (×1000)Costs per patientMean number of admissionsTotal costs (×1000)Costs per patientTotal costs to NHS (×1000)Total cost to NHS per patient
Total1.4£2944£521.3£4471£791.7£22 337£3961.3£10 205£1811.7£149 967£2659£189 923£3367
Cause of death
 Cancer1.4£836£531.6£1502£941.6£5807£3651.3£2765£1742.1£54 022£3397£64 933£4083
 Organ failure1.3£1047£491.1£1370£642.0£9525£4481.4£4173£1961.7£56 730£2670£72 845£3429
 Frailty1.7£842£601.6£1315£941.5£4892£3491.1£2165£1541.3£28 003£1997£37 218£2654
Deprivation
 Most deprived1.5£748£551.1£794£591.9£5960£4401.5£2867£2121.8£38 809£2867£49 177£3633
 21.5£678£531.3£984£771.9£5543£4331.4£2559£2001.8£35 805£2795£45 569£3557
 31.4£607£521.5£1048£891.6£4390£3741.2£1936£1651.6£29 625£2522£37 606£3201
 41.4£501£511.6£929£941.6£3644£3701.2£1569£1591.6£25 050£2546£31 693£3221
 Least deprived1.4£405£491.4£710£851.5£2766£3331.1£1256£1511.5£20 349£2447£25 487£3065