Total | Direct dispatch (N=85 324) | Secondary dispatch (N=4762) | ||||
N | % | N | % | N | % | |
Age (years) | ||||||
65–69 | 13 139 | 14.6 | 12 458 | 15 | 681 | 14 |
70–74 | 14 811 | 16.4 | 13 954 | 16 | 857 | 18 |
75–79 | 17 446 | 19.4 | 16 503 | 19 | 943 | 20 |
80–84 | 19 749 | 21.9 | 18 693 | 22 | 1056 | 22 |
85–89 | 15 813 | 17.6 | 14 984 | 18 | 829 | 17 |
90–107 | 9128 | 10.1 | 8732 | 10 | 396 | 8.3 |
Gender | ||||||
Female | 51 817 | 57.5 | 49 183 | 58 | 2634 | 55 |
Male | 38 269 | 42.5 | 36 141 | 42 | 2128 | 45 |
Normal vital signs | ||||||
Initial pulse rate | ||||||
60–99/min | 72 424 | 80.4 | 68 470 | 80 | 3954 | 83 |
Initial systolic blood pressure | ||||||
100–139 mm Hg | 34 872 | 38.7 | 32 925 | 39 | 1947 | 41 |
Initial GCS | ||||||
15 | 78 078 | 86.7 | 73 856 | 87 | 4222 | 89 |
Initial pain score | ||||||
no pain | 33 293 | 37 | 31 281 | 37 | 2012 | 42 |
1–3 | 15 544 | 17.3 | 14 850 | 17 | 694 | 15 |
4–6 | 21 877 | 24.3 | 21 026 | 25 | 851 | 18 |
7–10 | 19 372 | 21.5 | 18 167 | 21 | 1205 | 25 |
WCCI | ||||||
0 | 27 291 | 30.3 | 25 812 | 30 | 1479 | 31 |
1–2 | 46 565 | 51.7 | 44 120 | 52 | 2445 | 51 |
3 and above | 16 230 | 18 | 15 392 | 18 | 838 | 18 |
LGA above median income for metropolitan Melbourne | ||||||
No | 74 068 | 82.2 | 70 157 | 82 | 3911 | 82 |
Paramedic diagnosis | ||||||
Dizzy | 6119 | 6.8 | 5654 | 6.6 | 465 | 9.8 |
Febrile | 4847 | 5.4 | 4369 | 5.1 | 478 | 10 |
Gastrointestinal disorder | 9444 | 10.5 | 8867 | 10 | 577 | 12 |
Pain | 64 068 | 71.1 | 61 207 | 72 | 2861 | 60 |
Urinary tract infection | 5608 | 6.2 | 5227 | 6.1 | 381 | 8 |
Treated | ||||||
43 432 | 48.2 | 41 834 | 49 | 1598 | 34 | |
Transported | ||||||
80 238 | 89.1 | 76 024 | 89 | 4214 | 89 | |
Highest dispatch code | ||||||
1 | 50 542 | 56.1 | 50 208 | 59 | 334 | 7 |
2 | 27 363 | 30.4 | 26 015 | 31 | 1348 | 28 |
3 | 12 163 | 13.5 | 9086 | 11 | 3077 | 65 |
4 (Non-emergency ambulance) | 18 | 0 | 15 | 0 | 3 | 0.1 |
Time of day | ||||||
Nightshift (1700–0700 hours) | 40 394 | 44.8 | 38 255 | 45 | 2139 | 45 |
GCS, Glasgow Coma Scale; LGA, Local Government Area; WCCI, Weighted Charlson Comorbidity Index.