Table 2

Study characteristics

Included studyStudy settingStudy purposeTechnology usedParticipants
Harrison et al26Joint teleconsultations between the patient and their GP and a hospital specialist (England)To explore patients’ experiences of joint teleconferenced consultationsISDN2 link and off-the-shelf video conferencing software28 patients who were enrolled in the Virtual Outreach Randomized Trial.48 6 patients had a generic orthopaedic diagnosis.
Young et al24Telephone and videophone follow-up after scoliosis surgery (Canada)To better understand the relative effectiveness of two types of telehealth technology, telephone versus videophone, following a child’s scoliosis surgery from the perspective of patients and caregiversFor the videophone group, patients were provided with a videophone (KXC-AP150, Panasonic, Japan). For the telephone group patients used an ordinary telephone line43 patients and their families (dyads) who had undergone scoliosis correction surgery. 21 dyads received videophone support and 22 dyads who received telephone support.
Eriksson et al27Video-based physiotherapy at the patient’s home for 2 months after a shoulder replacement (Sweden)To describe patients’ experiences of physiotherapy at home by video link after a shoulder replacementStandard commercial video conferencing units (eg, 'Tandberg 800', 'Sony PCS-50', 'Polycom VSX 3000')10 Adults who had undergone a shoulder replacement.
Cranen et al28Telerehabilitation services at a rehabilitation centre (the Netherlands)To explore patients perceptions regarding prospective rehabilitation services and the factors that facilitate or impede patients’ intentions to use these servicesHome-based treatment by means of (unspecified) web cam treatments25 chronic pain patients from a rehabilitation centre.
Kairy et al23Telerehabilitation between the patient at home and the physical therapist at the hospital (Canada)To better understand the patient’s experience of home telerehabilitationInternet access and the telerehabilitation platform was installed in the patient’s home as reported in Wallace et al48 The telerehabilitation device was custom built for the study5 patients who had previously received in-home telerehabilitation post knee arthroplasty. Patients were selected from a pool of participants from the experimental arm of a RCT for in-home telerehabilitation.49
Pearson et al25Telephone-based physiotherapy between a patient and a senior physiotherapist (England)To describe key variables that determined patient acceptability of the PhysioDirect service and to understand how the patient experience differed from those accessing usual physiotherapy careTelephone57 patients with a musculoskeletal problem. Participants were recruited from the PhysioDirect Study.50
Hinman et al6Skype-mediated physiotherapy consultations between the patient at home and the physiotherapist (Australia)To explore the experience of patients and physical therapists with Skype for exercise management of knee OASkype software12 patients with a diagnosis of knee OA. Participants were key informants from an RCT.51
Lawford et al22Exercise therapy for people with knee arthritis via telephone (Australia)To explore people’s perceptions of exercise therapy delivered by physiotherapists via telephoneTelephone20 patients with knee OA. Participants with knee OA were recruited as key informants from an RCT.52
Gilbert et al16Follow-up consultations for patients after a period of inpatient rehabilitation for atraumatic shoulder instabilityTo explore reasons behind acceptability of Skype follow-up consultationsSkype software7 patients chose a Skype consultation, 6 patients chose a face-to-face consultation. In addition, 8 clinicians were interviewee.
  • OA, osteoarthritis; RCT, randomised controlled trial.