Table 1

Example of data analysis process: meaning unit, condensed meaning unit, code, category and theme

Meaning unitCondensed meaning unitCodeCategoryTheme
‘Those who come only to test, come to the drop-in hours and then you don’t have the time to talk’Testers coming to drop-in hours, when there is no time to talk.Problematising not possible at drop-in.Drop-in services versus good quality meetings.Re-testing without having the talk is not meaningful.