Reasons for virtual visit requests by patients and providers in one of the platforms (think research)
| Reason for visit request | Requested by | |||
| Patient | Physician | |||
| n | % | n | % | |
| Request for medication prescription | 915 | 24.0 | – | – |
| Follow-up to a previous appointment | 838 | 22.0 | 157 | 11.0 |
| Other | 641 | 16.8 | 162 | 11.4 |
| New health request | 544 | 14.3 | – | – |
| Diagnostic test results | 463 | 12.1 | – | – |
| Ongoing (chronic) health concern | 406 | 10.7 | – | – |
| Test results follow-up | – | – | 841 | 59.1 |
| Discussion about existing condition | – | – | 206 | 14.5 |
| Discuss medication | – | – | 54 | 3.8 |
| Postdischarge follow-up | 0 | 0 | 4 | 0.3 |
| # total cases | 3807 | 1424 | ||
Some categories were not available as option for either patients or providers and are indicated as ‘–’.