Visit outcomes as defined by physicians at the end of a visit
| Visit outcome | Number of visits | % (/14 317) |
| Successfully completed visit; no follow-up needed | 8197 | 57.3 |
| Successfully completed visit; patient to follow-up if needed | 3551 | 24.8 |
| Incomplete visit; patient advised to come in-person | 807 | 5.6 |
| Cancelled visit | 542 | 3.8 |
| Active visit | 444 | 3.1 |
| Blank | 420 | 2.9 |
| Incomplete; tech issues | 157 | 1.1 |
| Incomplete; no response from patient | 110 | 0.8 |
| Incomplete; patient advised to go to emergency department | 54 | 0.4 |
| Incomplete; patient advised to go to urgent care clinic | 33 | 0.2 |
| Incomplete; other | 2 | 0.0 |