Table 1

Characteristics of social media across the axes: social presence/media richness and self-presentation/self-disclosure. Adapted from Kaplan and Haenlein16

Social presence/media richness
LowerMediumHigher
Self-presentation/self-disclosure HighBlogsVlogs/social networking sites (eg, Facebook)Virtual social worlds (eg, Second Life)
LowCollaborative projects (eg, Wikipedia)Content communities (eg, Twitch, YouTube)Virtual game worlds (eg, League of Legends, Apex Legends)