Comparison of the characteristics of participants who completed the baseline survey with those completing the follow-up survey
| Characteristics | Category | Baseline (n=149) (%) | Follow-up (n=96) (%) |
| Gender | Male | 78 (52.3) | 53 (55.2) |
| Female | 70 (47.0) | 43 (44.8) | |
| Transgender | 1 (0.7) | – | |
| Mean age | Mean (SD) (years) | 36.7 (11.0) | 37.6 (11.4) |
| Not reported | 3 | 1 | |
| Job role | Non-pharmacist manager | 4 (2.7) | 4 (4.2) |
| Preregistration pharmacist | 5 (3.4) | 1 (1.0) | |
| Medicines counter assistant/dispenser | 20 (13.4) | 13 (13.5) | |
| Pharmacists | 120 (80.5) | 78 (81.3) | |
| Average number of hours worked | Up to 20 hours a week | 6 (4.0) | 4 (4.2) |
| 21–30 hours a week | 19 (12.8) | 14 (14.6) | |
| 31–40 hours a week | 65 (43.6) | 38 (39.6) | |
| Over 41 hours a week | 59 (39.6) | 39 (40.6) | |
| Not reported | – | 1 (1.0) | |
| How long the participant has worked at the pharmacy | Less than a year | 27 (18.1) | 9 (9.4) |
| 1–5 years | 51 (34.2) | 41 (42.7) | |
| 6–9 years | 30 (20.1) | 18 (18.8) | |
| 10 or more years | 33 (22.1) | 26 (27.1) | |
| Don’t know/not sure | – | 1 (1.0) | |
| Not reported | 8 (5.4) | 1 (1.0) | |
| Approximate number of years in current role | Less than a year | 23 (15.4) | 12 (12.5) |
| 1–5 years | 58 (38.9) | 35 (36.5) | |
| 6–9 years | 29 (19.5) | 24 (25.0) | |
| 10 or more years | 39 (26.2) | 25 (26.0) | |
| Highest educational achievement | Masters pharmacy degree/other Masters’ degree | 90 (60.4) | 51 (53.1) |
| Undergraduate degree | 25 (16.8) | 22 (22.9) | |
| General Certificate of Secondary Education/National Vocational Qualification/Advanced Level (GCSE/NVQ/A level) | 19 (12.8) | 11 (11.5) | |
| Postgraduate clinical diploma | 12 (8.1) | 11 (11.5) | |
| PhD | 3 (2.0) | 1 (1.0) | |
| Attempted part of or all the digital learning | Yes | – | 62 (64.6) |
| No | – | 34 (35.4) | |
| Reason for not attempting the digital learning | Did not have enough time to do the learning | – | 18 (52.9) |
| Did not feel the learning was necessary | – | 6 (17.6) | |
| Do not know/unsure | – | 5 (14.7) | |
| Did not receive or could not access the learning | – | 3 (8.8) | |
| Other (change to a non-customer facing role) | – | 2 (5.9) |