Table 1

Participant characteristics

CodeCategoryLocationInterview
AA1AdministratorAleppoWhatsapp
SA2SurgeonAleppoWhatsapp
PA3PharmacistAleppoWhatsapp
NA4Neuro residentAleppoWhatsapp
EA5Emergency doctorAleppoWhatsapp
RA6NurseAleppoWhatsapp
DA7DentistAleppoWhatsapp
TA8Doctor assistantAleppoWhatsapp
HD5Health directorate staffAleppoSkype
SU1Service-userAleppoSkype
MG1Medical studentGhouta/Rural DamascusWhatsapp
MG2Medical studentGhouta/Rural DamascusWhatsapp
SG3SurgeonGhouta/Rural DamascusWhatsapp
HD4Health directorate staffGhouta/Rural DamascusSkype
SU4Service-userGhouta/Rural DamascusWhatsapp
HD1Health directorate staffIdlebWhatsapp
HD2Health directorate staffHamaWhatsapp
HD3Health directorate staffDara’aWhatsapp
SU2Service-userIdlebWhatsapp
SU3Service-userDara’aWhatsapp
SU5Service-userHamaWhatsapp