Table 3

Interview questions

Normalisation process theory related constructQuestions
CoherenceWhat does the term never event mean to you?
CoherenceHow would you use it?
CoherenceHow useful is the term?
CoherenceHave you heard of never events? If so in what context?
CoherenceWhat might be a concern for you about this approach?
Cognitive participationHow does it fit with your current practice?
Cognitive participationDo you think this is currently a priority for your work in general practice?
Cognitive participationHow would that fit with your work?
Cognitive participationWhat might influence it becoming a routine part of you practice?
Cognitive participationWhat is the essential information that would need to be considered to implement it?
Collective actionIf you were given a blank slate how would you introduce these to your colleagues and what might you do to prevent each never event?
Collective actionWhat would help realistically enable this to fit within your practice?
Collective actionHow does this approach fit with existing practices and procedures?
Collective actionWhat systems would you use to implement strategies to prevent never events?
Reflexive monitoringWhat monitoring and evaluation procedures would you need to put in place and who would be responsible?