Characteristic | Total (95% CI) | Neno Health centres (Rural) (95% CI) | Thyolo health centres (Rural) (95% CI) | Blantyre Urban Health centres (95% CI) |
Sample size | 962 | 152 | 226 | 301 |
First contact—access | 2.6 (2.4 to 2.7) | 3.0 (2.9 to 3.1)** | 1.8 (1.7 to 1.9)**## | 2.5 (2.4 to 2.6)**## |
Communication continuity | 3.4 (3.3 to 3.5) | 3.6 (3.5 to 3.7) | 3.4 (3.3 to 3.5) | 3.4 (3.3 to 3.5) |
Relational continuity | 1.8 (1.7 to 1.9) | 2.3 (2.1 to 2.5)** | 1.8 (1.7 to 1.9)**# | 1.6 (1.5 to 1.6)**# |
Coordination | 2.0 (1.8 to 2.2) | 3.6 (3.3 to 3.9)** | 1.7 (1.4 to 2.0)** | 1.7 (1.5 to 1.9)** |
Comprehensiveness | ||||
Services available | 2.3 (2.2 to 2.4) | 2.4 (2.3 to 2.5)** | 1.4 (1.3 to 1.5)**## | 2.2 (2.1 to 2.3)**## |
Services provided | 2.5 (2.4 to 2.6) | 2.9 (2.8 to 3.0)** | 2.5 (2.4 to 2.6)**# | 2.3 (2.2 to 2.4)**# |
Community orientation | 2.9 (2.8 to 3.0) | 3.1 (3.0 to 3.2)* | 2.6 (2.4 to 2.7)* | 2.7 (2.6 to 2.8)* |
Total PCAT-Mw score | 17.5 (17.3 to 17.7) | 20.9 (20.4 to 21.4)** | 15.2 (14.8 to 15.6)**## | 16.4 (16.1 to 16.7)**## |
Based on ANOVA Bonferroni post-hoc means test.
*P<0.05, Duration of facility affiliation. **P<0.01 comparing Neno and Thyolo and Blantyre.
#P<0.05, ##P<0.01 comparing Thyolo and Blantyre.
ANOVA, analysis of variance; PCAT-Mw, Malawian version of the primary care assessment set of tools.