Table 1

Coding nodes

Node name	No of different sources coded	Total no of sections of text coded
Autonomy	5	5
Clinician context (views)	23	57
Confidentiality	12	15
Context (when it does not work)	29	46
Context (when it does work)	54	107
Cost/resources	20	33
Dictate in front of patient	3	5
Doctor–patient relationship	5	7
GP preference	4	8
NHS policy or contextual standards (international)	30	51
Outcomes (positive)	58	128
Outcomes (negative)	22	28
Patient as delivery method	2	2
Patient harm	24	33
Patient letters	18	34
Patient preference	37	94
Patient recall	11	12
Queries and contact	10	12
Understanding	46	88